Kindness, humanity are best healthcare business solutions

On a number of occasions I highlighted firsthand symptoms of our broken healthcare system.

Today I have a story that underscores the flames currently burning beneath the surface of the system. Flames that when fanned, will truly innovate and transform healthcare, and will lead to better patient and family engagement, patient and clinician activation, health and healthcare outcomes and more–all while decreasing costs.

Linda is an amazing woman and healthcare leader. She is full of passion and life–caring, brilliant, articulate and engaging. She also deals everyday with three chronic illnesses and was recently kind enough to share a story with me.

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