Partnering with Parents and Families to Provide Safer Care: Seeing and Achieving Safer Care through the Lens of Patients and Families … is the new article published by Springer and co-authored with Dale Ann Micalizzi and Hannah Zhu and including great insights from individuals from Cincinnati Children’s Hospital Medical Center, Nikk Conneman, and more.
Humans function best within relationships that are supportive, nurturing, collaborative, and filled with mutual respect. Why, then, do these relationships seem to disappear at the clinical bedside? For both clinicians and patients and their families, the need for empathy and compassion is never greater than during a time of sickness and tragedy. This is especially true in pediatric care, among some of our most vulnerable patients. The best medical care and the safest outcomes derive from collaborative relationships. In true partnerships, clinicians feel comfortable expressing their own humanity, and patients and their families are satisfied that they are being heard. With empathetic communication to family-centered care process, we can create a profound setting for healing.
This project was such a joy as was the learning, sharing, and collaborating with such amazing, inspiring, brilliant people.
We truly hope this article serves to inspire and serve others.
Much gratitude to all.